We also detect the customer region on every product page to inform them if the product can be used in their region. All digital products are marked to what regions they can be activated and used in. Product cannot be activated in your region. Again, it is the customer's responsibility to ensure they are purchasing a product meant for their device. Product was purchased by accident or for a different operating system.It is the customer's responsibility to ensure their device meets the system requirements as included on every product page. You should contact the publisher to get technical support to determine the issue.
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